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We've compiled answers to the most frequently asked questions about our services, processes, and solutions.
Shyphan offers a comprehensive range of IT services including custom software development, website development (custom websites, e-commerce, CMS), web application development, Zoho product implementation and customization, digital marketing (SEO, social media, content marketing), and industry-specific software solutions for healthcare, education, hospitality, and more.
Project timelines vary based on complexity and scope. A simple website might take 2-4 weeks, while a custom web application could take 2-6 months. Zoho implementations typically take 1-3 months depending on customization requirements. We provide detailed timelines during the initial consultation and keep you updated throughout the project.
Yes, we offer comprehensive support and maintenance packages. Our support services include bug fixes, security updates, performance optimization, feature enhancements, and technical assistance. We offer flexible support plans tailored to your needs, from basic maintenance to 24/7 support.
We implement and customize all major Zoho products including Zoho CRM, Zoho Books (accounting), Zoho People (HR), Zoho Creator (custom applications), Zoho Payroll, Zoho Inventory, and Zoho One (complete business suite). Our team is certified in multiple Zoho products and can help you choose the right combination for your business needs.
Absolutely! We specialize in integrating Zoho products with existing business systems, third-party applications, and APIs. Whether you need to connect Zoho CRM with your website, integrate Zoho Books with your payment gateway, or sync data between multiple systems, we can create seamless integrations that streamline your workflows.
We use modern, industry-standard technologies including React, Angular, Vue.js for frontend development; Node.js, Python, PHP for backend; WordPress, Drupal for CMS solutions; and cloud platforms like AWS, Azure, and Google Cloud. We choose technologies based on your project requirements, scalability needs, and budget.
Yes, all our websites and web applications are fully responsive and optimized for mobile devices, tablets, and desktops. We follow mobile-first design principles to ensure your website provides an excellent user experience across all devices and screen sizes.
Our pricing is based on project scope, complexity, timeline, and specific requirements. We provide detailed quotes after understanding your needs during a free consultation. We offer flexible pricing models including fixed-price projects, hourly rates, and retainer agreements. Contact us for a customized quote tailored to your budget and requirements.
We follow an agile development methodology that includes: 1) Initial consultation and requirement analysis, 2) Project planning and proposal, 3) Design and prototyping, 4) Development and testing, 5) Deployment and launch, 6) Ongoing support. We maintain regular communication throughout the project and provide progress updates at each stage.
Yes, we work with clients globally. We have offices in India (Noida) and Colombia (Medellin), and we serve clients across multiple time zones. We're experienced in remote collaboration and use modern communication tools to ensure seamless project management regardless of location.
We offer comprehensive post-launch support including bug fixes, security updates, performance monitoring, feature enhancements, and technical assistance. Our support packages range from basic maintenance to 24/7 support with dedicated account managers. We also provide training sessions to help your team effectively use the solutions we've built.
Getting started is easy! Simply contact us through our "Get Quote" page, call us, or send us an email. We'll schedule a free consultation to understand your requirements, discuss your goals, and provide a detailed proposal. Once you approve the proposal, we'll begin the project planning phase and keep you informed every step of the way.
While we don't provide hosting services directly, we can help you choose the right hosting provider based on your needs and assist with website deployment. We work with various hosting providers including AWS, Azure, and shared hosting services. We can also manage your hosting setup and ensure your website is properly configured and optimized.
Absolutely! We specialize in website redesigns and modernizations. Whether you need a complete redesign or want to update specific sections, we can help. We'll analyze your current website, identify areas for improvement, and create a modern, user-friendly design that aligns with your brand and business goals.
Zoho implementation timelines vary based on the products being implemented and the level of customization required. A basic Zoho CRM setup might take 2-4 weeks, while a comprehensive Zoho One implementation with multiple products and customizations could take 2-4 months. We provide detailed timelines during the initial consultation based on your specific requirements.
Yes, we provide comprehensive training for all Zoho products we implement. Our training includes hands-on sessions, documentation, video tutorials, and ongoing support to ensure your team can effectively use the system. We offer training for administrators, end-users, and can create custom training programs based on your team's needs.
SEO is a long-term strategy, and results typically start appearing within 3-6 months of consistent optimization efforts. However, this timeline can vary based on factors like website age, competition, current SEO status, and the quality of optimization work. We provide monthly reports to track progress and make adjustments as needed to improve results.
Yes, we offer comprehensive social media management services including content creation, posting schedules, community management, engagement strategies, and performance analytics. We can manage your presence across multiple platforms including Facebook, Instagram, LinkedIn, Twitter, and more, tailored to your target audience and business goals.
We use a wide range of modern technologies based on project requirements. For frontend: React, Angular, Vue.js, HTML5, CSS3, JavaScript. For backend: Node.js, Python (Django, Flask), PHP (Laravel), Java. For databases: MySQL, PostgreSQL, MongoDB. For mobile: React Native, Flutter. We choose technologies that best fit your project needs, scalability requirements, and budget.
Yes, upon project completion and full payment, we provide complete source code and all project documentation. You own the code and can use it, modify it, or have it maintained by any developer. We also provide deployment guides, API documentation, and any other technical documentation needed for future maintenance or enhancements.
If you couldn't find the answer you're looking for, don't hesitate to reach out. Our team is here to help and answer any questions you may have about our services.
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